Introduction
The Telecoms industry is dynamic, energetic, and competitive. Regularly launching new products to their customers is a key activity for this leading telecom player enabling them to stay one-step ahead of the competition and increase market share. Speed to market is essential; tight deadlines, ambitious delivery schedules come with the territory, and make for a stressful working environment.
Background
In order to stay ahead in a fiercely competitive market the company needed to find the right technical people for their OSS team to support new product launches.  They required a number of people ranging from Project Managers through to people with more specialist skills, such as a Cell Planning Optimisation Engineer and Site Acquisition Specialists.
Solution
Launching a number of new products quickly meant that the company needed to find dozens of people fast. Due to the specialist knowledge that is often required, it can be difficult to find people with the right technical skills. However, it is equally important that the candidates have the right aptitude, attitude, in order to adapt to the telecoms culture.
Halian not only provided the right resources fast, with the right skills, but using their professional vetting skills they ensured that the people would fit into both the organisation and industry culture.
Not only that, but with many years of telecom experience and using its specialist technical vetting services Halian was able to ensure that they put the right candidates forward, which led to 99% of the candidates being accepted and therefore reduced the recruitment time and effort required by the telecoms company.
“We are always more likely to accept an individual from Halian than any other company as they ensure that their people have both the right technical and cultural fit”, said a spokesperson.
Dozens of people were required for the projects and Halian delivered the requirements ahead of schedule providing the client with a peace of mind. In order to add even further value Halian provides a Service Delivery Manager to look after the scores of people and who deals with the day-to-day HR and people management elements. They make certain that there is a continuity of resource and line up cover for holidays and sickness across the projects.
Outcomes/Benefits
Although dozens of candidates needed to be processed, Halian met the company’s requirements ahead of schedule. By providing the right people, with both a strong technical and cultural telecoms fit, Halian’s Resourcing Solution enabled the telecom company to significantly reduce the typical risks and launch their new products fast. As Halian continue to provide ongoing support the costs associated with the day-to-day HR requirements are reduced, but continuity of resource is guaranteed, which enables the company to focus on bringing out more new products and win more market share.