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L2 Network Security Engineer – Network Security Device Support (m/f/d)
Permanent
Riyadh, Saudi Arabia
30.07.2025
Job Title:
L2 Network Security Engineer – Network Security Device Support
Job Summary:
The L2 Network Security Engineer is responsible for the day-to-day operational support, monitoring, and maintenance of various network security technologies, including:
Key Responsibilities:
Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
#LI-CA1
L2 Network Security Engineer – Network Security Device Support
Job Summary:
The L2 Network Security Engineer is responsible for the day-to-day operational support, monitoring, and maintenance of various network security technologies, including:
- SSL Inspection (Gigamon)
- Virtual Private Network (Palo Alto, F5)
- Web Proxy (ForcePoint)
- Firewalls (Palo Alto, Cisco, Fortinet)
- DDoS Protection (Arbor)
- Advanced Threat Protection (FireEye NX)
- Intrusion Prevention Systems (Cisco, Trilex)
- Email Security (Cisco Iron Port, FireEye EX, ForcePoint ESG, Trend Micro Scan-Mail)
Key Responsibilities:
- Operational Support & Monitoring:
- Monitor and maintain the health and performance of all network security technologies.
- Respond promptly to alerts and incidents across SSL Inspection, VPN, Web Proxy, Firewall, DDoS, Advanced Threat Protection, Intrusion Prevention, and Email Security systems.
- Issue Diagnosis & Escalation:
- Diagnose and resolve routine technical issues related to configuration, connectivity, and performance.
- Escalate complex or unresolved issues to the L3 Network Security Engineer with thorough documentation.
- Routine Configuration & Maintenance:
- Assist with configuration changes, firmware updates, and scheduled maintenance tasks.
- Maintain accurate documentation of device configurations, standard operating procedures, and incident logs.
- Incident Management & Reporting:
- Provide initial incident analysis and support during security events.
- Document incident details and assist in generating reports for root cause analysis and process improvement.
- Collaboration & Communication:
- Work closely with IT, network, and security teams to ensure operational stability and rapid issue resolution.
- Communicate status updates and coordinate with L3 support for escalated incidents.
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 3–5 years of experience in network security operations with hands-on experience in managing and troubleshooting multiple security technologies.
- Familiarity with SSL Inspection (Gigamon), VPN (Palo Alto, F5), Web Proxy (ForcePoint), Firewalls (Palo Alto, Cisco, Fortinet), DDoS Protection (Arbor), Advanced Threat Protection (FireEye NX), Intrusion Prevention Systems (Cisco, Trilex), and Email Security (Cisco Iron Port, FireEye EX, ForcePoint ESG, Trend Micro Scan-Mail).
- Strong troubleshooting and analytical skills with the ability to work effectively under pressure.
- Excellent verbal and written communication skills.
- Industry certifications such as CompTIA Security+, CCNA Security, or vendor-specific credentials.
- Experience with ITIL processes and incident management practices.
- Proficiency in documentation and reporting best practices.
- Full-time role with standard operational hours and potential on-call responsibilities during critical incidents.
- Collaborative team environment, working closely with L3 engineers and cross-functional IT/security teams.
- Opportunities for career growth and professional development in advanced network security technologies.
Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
#LI-CA1