Experience Agile Project Manager

Job Title:Experience Agile Project Manager

Location: Dubai , NONE

Employment Type: 

Contract

Job Title - Experience Agile Project Manager
6-month contract
Client is in Oman, hybrid model, remote working accepted
Job Summary:
The Experience Platform Agile Project Manager will oversee the end-to-end delivery of digital experience platform projects. This role involves coordinating cross-functional teams, managing project timelines, and fostering an Agile work environment to ensure the successful execution of initiatives. The ideal candidate will have a strong understanding of experience platforms (e.g., CMS, e-commerce, customer portals), Agile methodologies, and digital product development.

Key Responsibilities:
 

1. Project Planning & Execution:
   • Lead the planning, execution, and delivery of experience platform projects, ensuring alignment with business goals and user needs.
   • Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring projects are well-documented and aligned with Agile principles.
2. Agile Methodology Implementation:
   • Serve as the Scrum Master for cross-functional teams, facilitating Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
   • Promote Agile best practices, including iterative development, continuous feedback, and adaptive planning, to enhance team performance and project outcomes.
3. Cross-Functional Team Collaboration:
   • Coordinate with product managers, designers, developers, QA, and other key stakeholders to ensure timely delivery of project milestones.
   • Facilitate clear communication among team members, removing obstacles and addressing challenges to maintain project momentum.
4. Backlog & Release Management:
   • Manage the product backlog in collaboration with Product Owners, ensuring that user stories and tasks are prioritized, estimated, and refined effectively.
   • Oversee release planning, ensuring that platform updates and features are delivered efficiently and align with the strategic vision of the platform.
5. Stakeholder Engagement:
   • Act as the primary point of contact for project stakeholders, providing regular status updates, managing expectations, and ensuring alignment with project objectives.
   • Conduct stakeholder reviews and collect feedback to incorporate into project iterations.
6. Risk & Issue Management:
   • Identify potential risks, issues, and dependencies that could impact project timelines and quality, and develop mitigation strategies.
   • Proactively address roadblocks, conflicts, and resource constraints to keep projects on track.
7. Performance Tracking & Reporting:
   • Monitor project progress using Agile metrics (e.g., burn-down charts, velocity) and key performance indicators (KPIs).
   • Provide detailed project reports and documentation, including project status, budget tracking, and post-implementation reviews.
8. Platform Experience & Optimization:
   • Have a strong understanding of digital experience platforms (e.g., CMS, CRM, e-commerce platforms) to guide the team in developing user-centric features.
   • Continuously explore opportunities for process improvements, platform optimization, and enhanced user experiences.

Required Skills & Experience:

• Education: Bachelor’s degree in Project Management, Business, Computer Science, or related field (or equivalent work experience).
• Agile Expertise: Proven experience as an Agile Project Manager or Scrum Master in a digital product or platform environment.
• Platform Knowledge: Solid understanding of experience platforms (e.g., Content Management Systems like Adobe Experience Manager, Sitecore; E-commerce platforms like Shopify, Magento; Customer portals, etc.).
• Project Management Tools: Proficiency in using project management tools (e.g., Jira, Confluence, Trello) for task management, backlog prioritization, and reporting.
• Communication & Leadership: Excellent communication, interpersonal, and leadership skills to manage cross-functional teams and interact with stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills to identify project risks, address challenges, and implement effective solutions.
• Certifications (Preferred): Agile certifications such as Certified ScrumMaster (CSM), PMI-ACP, or SAFe Agilist.

Nice-to-Have:

• Experience working with marketing technology (MarTech) stacks and integrating with customer experience platforms.
• Understanding of UX/UI principles and digital design processes.

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