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Job Title: Infrastructure Operations Specialist (Remote)
Duration: 6 Months
Start Date: August 3rd
Location: Remote (aligned with MENA Standard Time)
Workload: Full-time, 5 days/week (Sunday–Thursday preferred; Monday–Friday acceptable)
Language Requirement: Fluent English

Job Overview:
We are seeking an experienced Infrastructure Operations Specialist to provide remote support, maintenance, and optimization for GPU-based server environments. The ideal candidate brings hands-on experience in cluster management, Ethernet networking, and working with CSP customers.

Responsibilities:
Administration & Operations

• Monitor, review, and manage server infrastructure

• Handle user requests and access management

• Analyze log files and produce regular reports

Cluster Management

• Maintain and operate Base Command Manager for GPU clusters

• Perform daily operational tasks

Change Management

• Support firmware/software updates and change implementations

• Document and implement IT procedures and policy changes

• Manage migrations and related reporting

Post-Implementation & Knowledge Transfer

• Plan transition activities with deployment teams

• Configure additional host and network elements post-deployment

• Transfer knowledge on tools, procedures, and best practices

• Recommend enhancements and upgrades

Problem Management

• Isolate and troubleshoot incidents

• Coordinate service incidents and open support tickets

• Contribute to root cause analyses

Service Optimization

• Recommend improvements for process efficiency

• Share best practices from similar projects

• Provide performance tuning input

Evaluation & Advisory

• Review IT processes (incident, change, performance, etc.)

• Collaborate on documentation and procedural updates

• Support upskilling of internal teams

Requirements:

• Experience with B200 GPU XE9680L server maintenance

• Strong background in Ethernet networking

• Experience supporting Cloud Solution Provider (CSP) environments

• Solid understanding of infrastructure operations and technical leadership

• Strong communication skills and ability to deliver structured knowledge transfer
  
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