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VP of Digital Strategy & Enablement (m/f/d)
Permanent
Abu Dhabi, United Arab Emirates
23.04.2025
DIGITAL AND E-COMMERCE STRATEGY IMPLEMENTATION (Updated)
QUALIFICATIONS, EXPERIENCE AND SKILLS (Additions)
Experience
Essential:
- Lead the development and optimization of digital platforms, including OTA capabilities, to expand reach and distribution globally.
- Collaborate with commercial and guest experience teams to deliver omnichannel solutions that enhance the customer booking and engagement journey.
- Design and implement a MarTech roadmap, integrating tools such as CDPs, analytics, automation, and CRM to support marketing strategies and drive ROI.
- Use technology to create seamless bridges between marketing activation and guest experience delivery, supporting conversion and loyalty.
- Oversee the integration of MarTech platforms (e.g., marketing automation, CDP, personalization engines) into the data and CRM ecosystem.
- Define and implement KPIs to measure marketing effectiveness, attribution, and campaign performance.
- Leverage marketing technologies to deliver targeted messaging, audience segmentation, and real-time personalization.
- Work cross-functionally to optimize resource allocation and campaign execution through automated, data-driven processes.
QUALIFICATIONS, EXPERIENCE AND SKILLS (Additions)
Experience
Essential:
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
- Demonstrated experience in MarTech, e-commerce, and travel technology.
- Proven capability in OTA (Online Travel Agency) platform development and travel distribution systems.
- Strong track record of detailed technical systems development.
- Ability to demonstrate skill and experience in data and analytics field required.
- Advanced degree or certification in digital strategy, digital innovation, technology management, digital transformation, data and analytics or cybersecurity is preferred.
- 12+ years of experience in IT, digital strategy, or technology leadership roles, with at least 5 years in a senior leadership position.
- Demonstrated leadership in building or scaling online travel agency platforms or travel e-commerce ecosystems.
- Proven track record in leading digital transformation initiatives, implementing and maintaining ticketing systems, point-of-sale systems, travel distribution systems, content management systems, e-commerce platforms, data and analytics platforms, and CRM/database management.
- Experience managing large-scale technology projects, including project planning, vendor management, and budget oversight.
- Strong background in cybersecurity, data privacy, and compliance within a corporate setting.