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A leading European financial institution providing a wide range of banking and investment services. The organization is seeking a medior-level Application Support Specialist to join its IT team and ensure the stability and efficiency of critical banking applications.

Responsibilities

• Provide Level 2/3 support for Temenos T24 (Transact) and related banking applications.
• Monitor and troubleshoot incidents using tools such as Splunk and Dynatrace.
• Collaborate with business support teams, IT delivery teams, and global incident managers to resolve issues.
• Ensure proper escalation and handover of incidents to Level 3 support when required.
• Maintain and update support documentation and knowledge base for continuous improvement.
• Support change management processes and participate in release coordination activities.

Qualifications and Skills

• 2–5 years of experience in Application Support, ideally within a regulated financial environment.
• Hands-on experience with Temenos T24 (Transact), including modules like AA, Reporting, and Payments.
• Proficiency in SQL, Unix/Linux, and basic scripting for troubleshooting and automation.
• Familiarity with ITIL frameworks (certification is a plus).
• Experience with monitoring tools such as Splunk, Dynatrace, or similar.
• Strong communication skills in English; additional languages (French, German) are an advantage.

Halian Group
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.