الوظائف الحالية

Senior Business Analyst

About the role 
Be part of the Product Development & Design Division as Senior Business Analyst in Doha. 

As the Senior Business Analyst, you will be responsible in curating strategic analysis, customer research insights and developing comprehensive cases for change, improvement & innovation. A strategic thinker with business acumen expertise and understanding of finance, strategy & decision making to ensure that all inflight product initiatives — including seating, cabin interiors, inflight entertainment, connectivity, and service enhancements — are grounded in robust commercial justifications, customer-centric insights, and aligned with the organization's five-star brand standards. Your exceptional communication skills are essential, particularly in articulation and storytelling. You will collaborate with cross-functional teams across the airline and its affiliates to support decision-making on product investments that strengthen the organization's leadership in global aviation industry. 

Some of the tasks include the following: 

• Engage with internal and external stakeholders to align research findings with business goals, vision, and develop strategic recommendations for product roadmaps, innovation, and go-to market strategies.  
• Develop comprehensive business cases for new cabin products, seating upgrades, IFE system and connectivity enhancements, and onboard experience initiatives, including detailed financial modeling, ROI analyses, and strategic recommendations. 
• Support the preparation of strategic product roadmaps and inflight product portfolio planning. 
• Drive qualitative and quantitative research initiatives (customer surveys, focus groups, competitor analysis) where applicable to capture passenger expectations and market trends. 
• Lead or support continuous improvement initiatives, redefining business processes, SOPs, and KPIs to enhance the Department’s operational efficiency and service delivery. 
• Monitor aviation, technology, hospitality, and luxury travel trends to proactively identify future product opportunities and market shiftsPerform other department related duties as directed by Line Manager or Head of Department.

About you 
We are looking for a passionate and dynamic professional to join the Product Development and Design. 

• Bachelor’s degree or equivalent with a minimum of 5 years’ experience in a role involving product and hospitality service.  
• Certification in Lean Six Sigma (Green Belt or higher) or equivalent methodologies with demonstrated experience in process improvement, SOP development and KPI framework design. 
• Ability to produce executive-level presentations and reports that synthesize research findings and strategic proposals 
• Experience in customer centric innovation in aviation, premium travel, hospitality or transport sectors. 
• Skills in benchmarking and maintaining competitor intelligence databases and delivering periodic strategic market updates 
• High proficiency in Microsoft PowerPoint, Excel and data visualization tools (e.g. Tableau & Power BI).  
• Proficiency in leveraging AI tools to run research and analyze large datasets for deeper insights. 
• Strong stakeholder management skills with the ability to collaborate across multifunctional teams. 
• Excellent verbal and written communication skills, with demonstrated ability to articulate and influence senior stakeholders. 

Halian Group:

With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.

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