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Business Operations Co-Ordinator (m/f/d)
Contract
Abu Dhabi, United Arab Emirates
30.09.2025
Oversee Idle message identification and clean up along with supporting/filling in for the team in the various business operational tasks currently on hand and expected to expand.
- Coordinate the tracking, follow up, escalation and closure of Idle Messages in order to ensure least number of unsent data
- Provide input and support in Idle message process improvements.
- If and when part of the idle message operations is automated, this position will be responsible to monitor along with other provider compliance monitoring.
- Come from a Clinical or Medical background
- Support Business Operations team in various functions such as:
- Provider escalations
- facility status updates,
- integration activities such as CRM and Accella
- Contract management
- FD updates
- survey management
- mass communication
- improvement and monitoring activities
- collecting and reporting end users
- following up on facility details and connection status of providers
- issuing connected certificates
- Managing contacts – update, categorize, share when needed
- Responding to Onboarding, Engagement and Contact emails to the concerned team or department and track, follows up, and ensures they are addressed in a timely manner. Address inquiries related to participant’s onboarding process and requirements.
- Coordinate, send, and when necessary, track mass communication to providers, such as DOH circulars, updated Participation Criteria, updated FAQ and Compliance Checklist, troubleshooting documents biannually and when needed.
- Reporting
- Carry out administrative duties such as filing, typing, copying, binding, scanning, courier, etc.
- Performs other duties as assigned or required by the job.
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