Purpose of the Role

Serve as the first point of contact for visitors, clients, and stakeholders while supporting office administration, internal coordination, and company events. The role requires a highly professional, energetic, and proactive individual capable of balancing front-office responsibilities with office coordination, employee engagement activities, meeting logistics, and event support.

Key Responsibilities

Front Office & Visitor Experience

• Welcome visitors, clients, guests, and VIPs professionally.
• Manage reception operations and maintain a positive first impression of the organization.
• Handle incoming calls, enquiries, correspondence, and visitor coordination.
• Support meeting room scheduling and visitor logistics.

Administrative & Office Coordination

• Provide day-to-day administrative support across departments.
• Coordinate calendars, meetings, room bookings, office supplies, and office services.
• Prepare reports, presentations, correspondence, and administrative documentation.
• Liaise with internal stakeholders and external vendors.

Event & Employee Engagement Support

• Assist with the planning and coordination of internal events, workshops, team activities, employee engagement initiatives, and corporate functions.
• Coordinate invitations, attendee registration, logistics, vendors, catering, and venue setup.
• Support event-day execution and stakeholder coordination.
• Ensure smooth participant and visitor experience.

Problem Solving & Operational Support

• Anticipate issues before they arise and proactively propose solutions.
• Resolve scheduling conflicts and operational challenges.
• Support continuous improvement of office processes and administrative workflows.
• Escalate issues appropriately while maintaining ownership and follow-through.

• Reception / Office Administration / Administrative Coordination
• Office Coordination / Guest Relations
• Customer Service
• Event Coordination

• Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
• Meeting scheduling
• Calendar management
• Administrative reporting
• Vendor coordination