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Junior IT Support Engineer (RST Team – L1 24/7) (m/f/d)
Contract
Luxembourg, Luxembourg
04.06.2026
We are looking for junior IT Support Engineers to join a 24/7 operations team supporting critical IT environments. The role offers strong learning exposure across multiple technologies in a dynamic, hands-on environment.
Responsibilities: · Provide Level 1/2 support for IT incidents and user requests · Monitor systems and react to alerts in real time · Troubleshoot and qualify technical issues before escalation · Work in a 24/7 rotation · Collaborate with local and international teams in a team-of-three setup · Document incidents, actions, and procedures
Qualifications and Skills: · Basic knowledge of IT systems (Windows, Linux) · Understanding of IT support or helpdesk environments · Strong motivation and willingness to learn (critical requirement) · Ability to work shifts (including nights and weekends) · Fluent in French and English · Team player with strong mindset and adaptability
Halian Group With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
Junior IT Support Engineer (RST Team – L1 24/7) in Luxembourg, Luxembourg
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