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Senior Business Analyst (m/f/d)
Contract
Luxembourg, Luxembourg
11.06.2026
We are looking for a senior Business Analyst to join our client, a financial institution in Luxembourg.
Tasks Daily support
Single point of contact towards users and, if applicable, to other IT teams
Problem follow-up and resolution
Prioritisation
Root cause analysis
Documentation
Maintain a log of all user support requests (including resolution) and provide monthly summaries to the JASPERS QMU Officer in a format to be defined at the start of the assignment
Wherever necessary update the manuals
Identify needs to improve the design and/or operation of the JASPERS applications
Support JASPERS staff in processing ad hoc requests for data insertion, extraction and manipulation from JASPERS RDBMS
Provide technical support to end-users
Bug fixing
Problem analysis including debugging, if applicable, together with the user and other IT teams
Proposal of solution including estimation
Problem resolution
Testing
Documentation
Evolutive maintenance
Business analysis, if needed
Periodical clean-up
Design of solution including estimation
Resolution
Testing
Documentation
Release management
Branch management (i.e. patching and merging)
Usage but also configuration of build environment
Build of releases
Coordination with other IT teams if needed
Documentation
Testing
Non-regression testing
Pre-release testing of newly developed functionality
Documentation
Continuous improvements
Challenge existing processes with the aim of reaching higher efficiency
Automation of repetitive tasks
Documentation of processes
Training/guidance of more junior or new resources.
Mandatory Requirements
Relevant University Degree
7 years of experience with business analysis and/or requirements engineering in a financial services institution (investment bank, retail bank, insurance undertaking, etc.).
Proficiency in English (B2 level of Common European Framework of Reference for Languages or equivalent).
Experience with agile development methodologies and software tools for agile planning as Jira.
Preferred Qualifications / Experience
Ability to quickly learn the objectives, structures, operations and policies of a new business area.
Strong problem resolution, negotiation, and influencing ski ls.
Proven interpersonal skills and an ability to influence senior leaders and peers.
Experience creating documentation such as business case documentation or business requirements summaries.
Adaptability and a willingness to learn new skills.
Senior Business Analyst in Luxembourg, Luxembourg
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