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Contract

Abu Dhabi, United Arab Emirates

27.04.2026

Key Responsibilities
User Experience & Product Design

Lead the end‑to‑end UI/UX design process, from discovery and user understanding through to final design delivery.
Design and enhance customer‑facing digital journeys, ensuring clarity, consistency, and usability.
Deeply understand user needs, expectations, and behaviours, translating these into thoughtful design solutions.
Review and improve existing designs, interfaces, and components to elevate the overall customer experience.
Go beyond existing patterns to propose new and improved digital experiences where appropriate.

UI & Front‑End Design

Design clean, modern, and accessible user interfaces aligned with brand and usability standards.
Improve and redesign widgets, components, and layouts to enhance readability, engagement, and interaction.
Ensure UI designs are accurately translated to the front end, working closely with developers.
Maintain consistency across platforms while allowing flexibility for innovation.

Conversational & Digital Experience

Contribute to the design and improvement of chat‑based and conversational experiences (e.g., chatbots).
Focus on clarity of conversation flows, visual structure, and ease of use.
Ensure conversational interfaces align with overall digital UX principles.

Stakeholder & Team Collaboration

Work closely with senior stakeholders, ideally demonstrating experience operating at a senior, delivery‑focused level.
Collaborate with product owners, developers, and other designers to ensure designs are feasible and delivered accurately.
Clearly articulate design decisions and rationale to both technical and non‑technical audiences.

Branding & Standards

Apply and respect branding guidelines across all design outputs.
Balance brand compliance with usability and innovation.
Help push digital experiences forward while staying aligned with established standards.

Skills & Experience Required
Essential

10–15 years’ experience in UI/UX design or related roles.
Strong experience across both UI and UX (this is not a UX‑only or UI‑only role).
Proven track record designing customer‑facing digital products.
Advanced proficiency with design tools such as Figma (and similar).
Strong understanding of front‑end design principles and how designs are implemented.
Experience improving existing products, not just creating from scratch.
Excellent stakeholder engagement and communication skills.
Ability to work independently and take ownership in a fast‑moving environment.

Desirable