Cloud Ops Engineer

Responsibilities:

• Operate and support cloud environments including day-to-day monitoring, incident management, and problem resolution.
• Ensure backups, recovery processes, and operational controls are aligned with business continuity requirements.
• Perform capacity planning, performance management, and cloud cost optimization activities.
• Automate operational tasks and processes to reduce manual effort and improve consistency across the environment.
• Support application teams operating distributed cloud workloads with troubleshooting and operational guidance.
• Maintain operational documentation, runbooks, and regular reporting for key stakeholders.
• Remain calm, structured, and decisive during incidents while communicating effectively across technical and business teams.

Qualifications and Skills:

• Experience in cloud operations or production support roles within complex cloud environments.
• Strong troubleshooting and incident management capabilities with the ability to manage concurrent issues.
• Familiarity with monitoring, alerting, and operational tooling in AWS and/or Azure environments.
• Ability to automate operational tasks and continuously seek to reduce toil.
• Strong customer and service orientation with excellent cross-team collaboration skills.
• Experience maintaining operational documentation and producing clear, concise operational reports.
• Disciplined approach to change management and operational standards.

Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
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