Desktop Engineer
A large enterprise organization is looking for a skilled Desktop Engineer to join its end-user computing team. The successful candidate will be responsible for managing and supporting the desktop and laptop environment, ensuring a secure, reliable, and productive experience for all end users across the organization.
Responsibilities:

• Administer and support Windows and macOS desktop and laptop environments at enterprise scale.
• Deploy, configure, and manage endpoint devices using MDM/UEM solutions such as Microsoft Intune, SCCM, or Jamf.
• Manage software deployment, patching cycles, and configuration management across the endpoint estate.
• Implement and maintain endpoint security tools including antivirus, EDR solutions, and encryption.
• Troubleshoot and resolve end-user hardware, software, and network connectivity issues.
• Support desktop image builds, hardware refresh cycles, and device lifecycle management.
• Maintain accurate asset inventory, software licensing records, and endpoint documentation.
• Collaborate with IT security teams on endpoint security policies and compliance requirements.
• Provide escalation support for complex desktop issues beyond standard helpdesk capability.

• 4+ years of experience in desktop engineering or end-user computing roles.
• Strong expertise in Windows 10/11 administration and troubleshooting.
• Experience with MDM/UEM tools such as Microsoft Intune, SCCM, or equivalent platforms.
• Knowledge of software deployment, patch management, and group policy administration.
• Familiarity with endpoint security tools and EDR solutions.
• Good understanding of networking fundamentals as they relate to end-user environments.
• Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent certification is advantageous.

Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
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