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Standard IT Operator (m/f/d)
Our client is an International Financial Institution looking for a Standard IT Operator. The IT Operator will perform tasks and functions, including but not limited to:
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Monitor the system for equipment failure or errors in performance, updating monitoring tools:
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Monitoring of applications and infrastructure events thanks to several monitoring tools. (Splunk; SCOM; Cricket)
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Monitoring jobs (Tool: Autosys/Automic) in accordance with predefined procedures.
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Understand, analyse, and dispatch alerts reported by the monitoring tools by raising incidents and escalating to relevant parties as necessary, taking remedial steps as predefined in procedures if required.
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Execution of service requests with Jenkins, Azure DevOps, vRealize and vSphere based on predefined procedures.
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Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
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Daily tasks / checks according to a specific schedule.
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Files/mails/folders restores: Using NetBackup Veritas to transfer encoded data from Data Domain to magnetic tape and assist in managing tapes (inject/eject tapes in the robot).
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Providing first level Service Desk services after Service Desk hours and during the weekend, Public Holiday.
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End of month and yearly operations (coordination and execution of jobs asked by different financial and IT teams) • Create and update documentation
JOB SKILLS AND REQUIREMENTS:
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Attention to Detail: Accuracy counts in operator jobs. You must be able to concentrate and be precise in your work.
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Hand-eye Coordination: Precision is key in this job. Having a steady hand is an absolute must for operator jobs.
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You are reliable, well organized, and stress resistant
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Understanding of production procedures and environment
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ITIL best practices knowledge: Change Management process, Incident Management (escalation process), Knowledge Database Management (Procedures, technical documentation), Configuration Management Database.
Halian Group
Role purpose
The Monitoring, Scheduling, Automation and Orchestration Engineer will be responsible for designing and implementing the monitoring, scheduling, automation and orchestration of the Bank’s Datacentre. This role involves creating standard processes and procedures for the automated provisioning and management of servers, networking, and applications.
The team of Monitoring, Scheduling, Automation and Orchestration Engineers shall collectively possess all of the technical skills described below, i.e. each of the technical skills listed below shall be covered at least by one (1) resource proposed for this profile.
The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.
Job responsibilities
- Assess use cases to develop workflows and scripts to automate the provisioning and maintenance of servers, services and applications, including, but not limited to, provisioning and de-commissioning of environments;
- Develop standard operating procedures and user guides for the enterprise automation solution;
- Perform automation and orchestration at large scale in an enterprise environment;
- Continuously improve systems and processes in order to achieve greater levels of effective-ness and efficiency.
Technical and specific skills / Experience
- Experience in an infrastructure automation role;
- Experience with automation and scripting using PowerShell, Ansible, Python, Java, etc.;
- Experience with source code and build tools, such as for instance Bitbucket, TeamCity, Jenkins, Maven, Ant, etc.;
- Experience with multiple web and J2EE technologies such as for instance IIS, Apache, Web-logic, Tomcat, jboss, or Node.js.;
- Experience working with JSON and XML result sets;
- Experience building build and release pipelines;
- Experience working with a variety of vendor APIs;
- Vendor certifications in the domain of monitoring, automation and orchestration;
Halian Group
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
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