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KEY RESPONSIBILITIES

1. Strategic Business Alignment

• Analyzing business strategies and goals to ensure technical solutions directly support the organization's objectives, with a specific focus on regulatory implications for Digital Asset exchanges, DeFi protocols, real-time payment rails, and Capital Markets surveillance.
• Identifying opportunities for process improvement and innovation through technology, particularly leveraging Distributed Ledger Technology (DLT).
• Conducting market research, developing business cases, and partnering with senior leadership for long-term strategic planning.

2. Requirements Gathering and Analysis (Updated Focus)

• Conducting stakeholder interviews, workshops, and surveys with relevant business units (e.g., banking licensing, insurance, enforcement, compliance, etc.).
• Understand core central banking, insurance, Capital Markets, Payments, Digital Lending, and Cryptocurrency/FinTech operations to contextualize requirements, especially those related to high-volume, cross-border, and decentralized data sources.
• Translating high-level business objectives and needs into precise, functional, and non-functional requirements and system specifications (BRDs, FRSs).
• Monitoring updates from financial regulatory bodies regarding compliance trends and updates, including requirements for crypto-asset licensing, market integrity, AML/KYC for digital wallets, and stablecoin regulation.

3. Solution Design and Evaluation (Updated Focus)

• Collaborating with IT strategy & architecture, development, and data teams to design potential system solutions, especially for low-latency data acquisition and real-time analytics platforms that process diverse financial data.
• Validating that reporting solutions meet central bank and insurance regulatory submission requirements (e.g., granular data mandated from Digital Asset exchanges, HFT trading systems, or instant payment gateways).
• Working with data architects, data modellers, and data engineers to ensure solutions support enterprise-wide data management, particularly for non-traditional digital asset and blockchain data structures.
• Support integration of SupTech tools with existing core banking, trading, insurance, and third-party FinTech/Crypto platforms.
• Maintain traceability matrices to link requirements with supervisory mandates.

4. Stakeholder Management and Communication

• Serving as the primary liaison between business users, technical teams, and other key stakeholders.
• Facilitating effective communication by translating technical concepts for business users and vice-versa.
• Managing stakeholder expectations and resolving conflicts.
• Participating in financial services industry forums and working groups, particularly those focused on digital finance and asset tokenization.

5. Business Change Management & Quality Assurance

• Assisting in business project planning, including defining scope, creating project timelines, and estimating resources.
• Contributing to change management plans and coordinating quality assurance/user testing activities.
• Developing user training materials and acting as a change agent.

6. Leadership & Technical Acumen

• Mentoring and guiding junior business systems analysts.
• Leading cross-functional teams and managing stakeholder expectations.
• Communicating complex technical concepts to non-technical audiences.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or a related field.
• Strong understanding of banking and insurance operations, including Core Banking, Capital Markets trading/surveillance, Payments Infrastructure, Digital Lending systems, and the technical and regulatory structure of the Cryptocurrency and FinTech sectors.
• Deep proficiency in business analysis methodologies (elicitation, process modeling, gap analysis).
• Familiarity with SupTech initiatives, regulatory reporting tools, and enterprise data management frameworks, particularly as they apply to blockchain data and digital assets.
• Proficiency in tools such as JIRA, Confluence, and process modeling tools.
• Relevant certifications such as CBAP or PMI-PBA are a plus.
• Minimum of 10 years of experience in business systems analysis or product management, preferably within banking, insurance, or related FinTech/RegTech sectors.
• Demonstrated vast experience in regulatory compliance projects, specifically dealing with high-volume, real-time transaction data from trading, payment systems, or digital asset exchanges.
• Proven track record in enterprise data initiatives and integration with complex and modern systems.
• Experience working with cross-functional teams, including business units from Capital Markets, Payments, Digital Lending, and Digital Asset/FinTech platforms.

Technical

• Programming Languages: Proficiency in two or more programming languages (for comprehension).
• Software Development Methodologies: Understanding of Waterfall, Scrum, and Agile.
• Database Management: Relational Databases, Data modeling, indexing, query optimization.
• Software Testing: Understanding of software testing principles and practices.
• Debugging and Troubleshooting: Strong debugging skills.