A large organization undergoing a significant digital transformation, with a strong focus on modernizing its CRM capabilities through the implementation of Salesforce. The organization operates in a complex, multi-entity environment and is seeking to strengthen its internal governance and strategic oversight as it transitions key capabilities from external partners to in-house teams.
Responsibilities:
- Define and implement governance frameworks and decision-making processes for the Salesforce platform
- Ensure alignment across multiple parallel initiatives to maintain a coherent, organization-wide CRM vision
- Oversee budget planning, tracking, and optimization related to Salesforce initiatives
- Manage and coordinate stakeholders across various departments, entities, and external partners
- Report on progress, risks, and strategic direction to senior governance bodies (e.g. steering committees, executive leadership)
- Safeguard the overall Salesforce architecture, avoiding duplication and fragmentation across user groups and entities
Qualifications and Skills:
- Strong experience with Salesforce at a functional or strategic level (no coding required)
- Proven expertise in governance, coordination, and structuring decision-making processes
- Ability to operate effectively in complex, multi-stakeholder environments
- Strong stakeholder management and communication skills, including interaction with senior leadership
- Strategic mindset with the ability to define long-term vision and ensure consistent execution
- High level of autonomy, maturity, and organizational skills
Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
